FAQ

- What are the shipping times for your products?

We take a maximum of 48 hours to process your order and then 4 to 10 days to deliver it to you.

- Do you ship worldwide?

Yes. Absolutely. We ship worldwide.

- Where do you ship from?

Our international warehouse is located in EUROPE.

- Is delivery free?

Yes. We cover the shipping costs.

- Do you provide order tracking?

Yes. You will receive tracking emails for your packages.

- My order is missing products. What should I do?

Email us at monuniver.com@gmail.com with details of the missing items. We'll arrange for them to be shipped to you promptly.

- I received a damaged item. What can I do?

We are sorry. Take a photo of your item, send it to our contact email address and we will send you a similar replacement item as soon as possible.